Proven in Production
Systems trusted by government, healthcare, and enterprise.
Customer Service Ticketing System
End-to-end ticketing platform for one of Indonesia's largest automotive manufacturers, handling thousands of service requests across 300+ dealerships nationwide.
Government Service Ticketing Portal
Public-facing ticketing and complaint management system for a Indonesian government ministry, serving millions of citizens across all provinces.
Border Control Face Recognition System
AI-powered facial recognition platform for automated identity verification at Indonesian border checkpoints, reducing processing time from minutes to seconds.
How We Work
Strategy, design, and implementation - in that order.
Strategy
We assess your existing systems, constraints, and compliance requirements before recommending an approach.
Design
Architecture and system design are reviewed with your stakeholders before a single line of code is written.
Implementation
Engineers embed with your team, deliver in tracked increments, and hand over documentation your staff can maintain.
What We Do
Six ways we help your business grow.
Before You Ask
Questions procurement teams actually ask us.
For government and regulated clients, infrastructure is scoped to their compliance requirements from the design phase - including on-premise deployment and data residency constraints where mandated. We document these decisions as part of the delivery record.
Every engagement includes a defined support window and documented escalation path. For systems under managed support, we operate to agreed response-time SLAs, not best-effort.
A named engineer is accountable throughout delivery, not a rotating pool. Post-handover, we provide documentation and, where contracted, ongoing maintenance - so accountability doesn't end at go-live.
The legal entity is new; the team is not. Our engineers have a combined 10+ years building and maintaining production systems for government, healthcare, and enterprise clients - several of which are documented in our case studies.
We scope based on a strategy phase before quoting - reviewing existing systems, integration points, and compliance needs. This avoids under-scoping a system that later needs costly rework.
Ready to discuss a project?
Choose the path that fits where you are in the process.